
Customer Success Stories
Learn how businesses like yours leverage our real-time monitoring solutions for fast and accurate data driven results to safeguard water quality.
Challenge
Northumbrian Water Limited (NWL), serving nearly 4.7 million people across the Northeast, Essex, and Suffolk, sought a reliable, high-precision solution to enhance water quality monitoring. They needed an instrument that could deliver consistent, accurate results, streamline testing processes, and support AMP 8 goals for operational resilience, regulatory compliance, and environmental sustainability.
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Solution
​NWL integrated the UV254 Go! portable analyzer into their operations. This advanced instrument delivers rapid, repeatable UV254 measurements with a +1% tolerance, enabling on-site verification and reducing reliance on laboratory testing. The UV254 Go! supports NWL’s commitment to efficiency, sustainability, and proactive asset management.
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Impact
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High Accuracy & Repeatability: Trusted, consistent data with +1% tolerance.
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Operational Efficiency: Stable performance optimizes water monitoring workflows.
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Cost Savings: Reduced resource consumption and operational costs through streamlined testing.
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Regulatory Compliance & Sustainability: Reliable data integrity supports environmental objectives and AMP 8 priorities.
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Customer Confidence: Strengthened trust through accurate, timely water quality insights.
"The UV254 Go! has significantly improved our water quality monitoring. Its reliable, repeatable data enhances decision-making, operational efficiency, and ensures the highest water quality for our customers. The service from Photonic Measurements was exceptional."
Michael James, Instrument & Process Technician, NWL

Challenge
Karl Fox, ICA Manager identified a need for a reliable portable field instrument to save the time, effort and costs of transporting water samples to the laboratory and giving reliable results in minutes not days.
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Solution
Through collaboration with Photonic Measurements, Right Group helped develop the UV254 Go!, a portable UV analyzer that provides fast and accurate results.
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Impact
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Enhanced Efficiency: Right Group saves time and money by eliminating unnecessary lab trips and plant shutdowns.
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Improved Client Confidence: Accurate data with a +1% tolerance and strengthened client relationships.
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Streamlined Verification: The UV254 Go! simplified on-site verification procedures.
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Peace of Mind: Right Group trusts the instrument's readings for optimal water quality delivery.​
"The UV254 Go! is a game-changer for us! We can truly trust its readings, giving us peace of mind and the confidence that our clients can deliver optimal water quality. Right Group is excited to continue our collaboration with Photonic Measurements and bring the benefits of the UV254 Go! to our customers across Ireland."
Karl Fox, ICA Manager, Right Group



